"Remote Support": Do You Need Help With A Computer Problem ...
A Software Problem ... A Server Issue ... Or Printer Problem?
Here's an easy way to get the help you need quickly and conveniently!

If you are not comfortable repairing your computer ... or you can't reach a trusted friend, a relative, your usual tech person ... or you've spent all the valuable time you can spare on a problem that just won't go away, then our remote service will give you the help you need.


Our qualified technicians can fix tough problems as well as easy ones. With years of experience providing support to business and individual clients, our technicians have the skills to get problems solved so you can get back to work or get back online.


Many problems can be repaired using remote support. Take a look at some of the problems our techs can fix during a remote support session:

  • Virus Removal

  • Software Installation

  • Printer Set Up

  • Email Set Up And Configuration

  • Network Configuration

  • Diagnostics

  • Microsoft Office Help And Support

  • Security Scans And Diagnostics

  • Router Configuration and Setup*

  • System Tuning and Performance

  • Network Configuration

  • Anti-Virus Installation

  • Server Maintenance

  • Active Directory Configuration

  • NAS(Network Area Storage) Device Configuration

  • Backup Management

  • Data Management

  • Many Other Items

We'll help you get a program installed, or a printer connected, or solve problems with e-mail, or Microsoft Office, or Quickbooks. Our technicians are even qualified to solve issues with cloud access, and servers.


Now, I have to confess, there are a few problems we can't fix in a remote support session. And, all of them are hardware problems like cracked screens, dim screens, monitor and video settings, data recovery, non-working keys on the keyboard, mice or printers, overheating problems and a few others.


But, you don't have to worry because


When you start your appointment the technician will tell you if your problem can be fixed remotely or not.

If it can't be repaired remotely, we will refund your appointment deposit, and we'll give you a recommendation to a reputable technician who can fix the problem.


Who Gets The Most Benefit From Remote Support

Our remote service is designed for users who want competent professional technicians to service their computers and networks. We are an established California corporation, and our technicians have many years experience, as well as a variety of certifications.


We are often busy helping our clients, so we can't help everyone. When we are not servicing web requests, we are supporting our regular business clients.


Since our schedules are usually full, we only work by appointment. This means all problems are solved on your schedule - you choose the day and time, then we phone in, connect remotely, and get to work. Simple!

What Will It Cost?

Our rate for remote support is $125.00 per hour, and an appointment deposit equal to the first half-hour guarantees your appointment. Since we know the value of our time, and we think your time is more valuable than ours, we GUARANTEE our appointments.


Simply,


We GUARANTEE a technician will be available at the scheduled time, or we'll refund your FULL appointment deposit!



If you're ready to get an appointment, or if you still have a few unanswered questions then send us a message. We'll get you the answers you need.


   Send Us A Message

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For the fastest service call for an appointment. Call (925) 609-8287 - Monday thru Friday 7am to 5pm