Stop Your Clients' IT Problems From Becoming Your Problems

A simple referral system for bookkeepers who are tired of getting pulled into technology issues.

You became a bookkeeper to handle your clients' books—not their computers, Microsoft 365, Wi-Fi, printers, passwords, backups or cybersecurity problems.

Protect your billable time

Give clients somewhere to turn

Stop troubleshooting technology

Strengthen client relationships

Get Referral Information Call Now

When a Client Says...

"My computer isn't working."
"I can't get into my email."
"The printer won't print."
"Our network is down."
"Microsoft 365 is giving me an error."

You don't have to solve it. Give your client our information and let us handle the technology problem.

Help Your Clients Without Becoming Their IT Department

You don't need to diagnose the problem. You just need a reliable place to send the client.

Protect Your Billable Time

Every hour spent troubleshooting a client's computer is an hour you're not spending on bookkeeping work.

Give Clients a Better Answer

Instead of saying, "I don't know anything about computers," you can say, "I have someone you can call."

Keep the Relationship Strong

You become the person who can connect your client with a solution—even when the problem isn't accounting-related.

How the Bookkeeper Referral System Works

A straightforward process with no IT troubleshooting required from you.

1

Identify the Problem

A client brings you a technology problem that has nothing to do with their books.

2

Make the Introduction

Give your client our information—or introduce us directly.

3

We Take It From There

We determine what is wrong and work directly with the client to resolve the technology issue.

4

You Get Back to the Books

No troubleshooting, research or wasted billable time. Your client gets technology help from a technology professional.

What We Can Help Your Clients With

When technology gets in the way of running their business, they have somewhere to turn.

Computer Problems

Slow computers, Windows problems, software issues, hardware failures and general troubleshooting.

Microsoft 365

Email, Outlook, Microsoft 365 accounts, user problems and configuration issues.

Networks & Wi-Fi

Internet connectivity, wireless problems, routers, network configuration and office connectivity.

Printers & Peripherals

Printer problems, scanners and other office technology that gets in the way of business.

Cybersecurity

Security concerns, suspicious activity, endpoint protection and basic security improvements.

Backups & Recovery

Helping businesses protect critical data and recover when technology fails.

You Don't Need to Know Anything About IT

That's the point.

You don't need to diagnose the problem. You don't need to understand the technology. You don't need to determine whether the client needs a new computer, a network repair, Microsoft 365 support or something else.

Just make the referral. We'll figure out what the client needs.

What Happens After You Refer?

  • We contact the client.
  • We listen to the problem.
  • We determine what is needed.
  • We explain the options to the client.
  • We handle the technology work.

Your referral does not require you to become involved in the technical work.

Questions?

Will I have to sell IT services to my clients?

No. Your role is simply to make the introduction. We handle the technology conversation.

Does my client have to become a managed IT client?

No. We determine what the client actually needs. A referral does not obligate the client to purchase ongoing services.

What if it's a very small problem?

Refer it anyway. We'll determine whether we can help and what makes sense for the client.

Will this cost me anything?

There is no charge to participate in the referral system.

Get Information About the Bookkeeper Referral System

If your clients occasionally bring technology problems to you, this gives you a simple way to handle those situations without taking on the problem yourself.

There is no obligation to become a client or purchase IT services.

Help Your Clients With Their Technology Problems—Without Taking Them On Yourself.

When a technology problem lands on your desk, you have somewhere to send it.

Get Referral Information Call (925) 609-8287